Frequently Asked Questions

Frequently Asked Questions

At United Way of Hays & Caldwell Counties (UWHCC), we are a local, volunteer-driven 501(c)(3) nonprofit committed to strengthening our community. With the support of dedicated volunteers, donors, and partner organizations, we focus on key areas that create lasting change: education, income stability, health, and basic necessities.


Our Mission

We partner with local organizations to build stronger communities and improve lives by investing in programs that:

Stabilize families facing financial hardship

Help children succeed through education and mentorship

Promote healthy living and access to healthcare


Local Impact – Your Support Stays Here

100% of donations stay in Hays & Caldwell Counties to directly support local residents through vetted programs.

 A small portion of funds is contributed to United Way Worldwide for access to national resources, training, and best practices—but our focus remains on local impact.


Who We Support – Funded Partners

We invest in a network of trusted local agencies working to meet critical needs in our community. For a full list of our Community Investment Grant Recipients, visit the Partner Agencies page on our website.


Financial Stewardship & Transparency

🔹 18-24% of our annual budget is allocated to administrative costs, including fundraising and community planning.

🔹 We prioritize efficiency by maximizing volunteer support and responsible financial management.

🔹 Our finances are fully transparent, undergo annual independent audits, and follow strict accounting principles overseen by a volunteer Finance Committee.


Need Assistance?

While United Way does not provide direct individual assistance, we fund agencies that do. If you or someone you know needs help, call 2-1-1 or visit 211texas.org for a list of local service providers.


Why Choose United Way?

We take a comprehensive approach to tackling the root causes of community challenges by strategically investing in:

Education – Supporting children and youth for lifelong success

Income Stability – Helping families achieve financial security

Health – Expanding access to essential healthcare and wellness programs

Basic Needs – Ensuring food, housing, and emergency assistance are available

Your donation fuels real solutions, making a direct and lasting impact on our community.


Tax Deductibility

Your donations to UWHCC are 100% tax-deductible. For more details, consult your tax professional.


How We Fundraise

We raise funds through:

Workplace campaigns – Employees contribute through payroll deductions

Grants & bequests – Leveraging additional funding opportunities

Individual donations – Support from community members like you

Every contribution helps create a stronger, healthier, and more resilient community.


Get in Touch

Email us at Miguel.Arredondo@uwhays.org

Call us at 512-353-1420

Together, we can make a difference. Thank you for Living United!